Bank Muscat – Post Number 3
September 10th, 2008 | Posted in Uncategorized
So after I wrote my post and Bank Muscat eventually called me this morning saying that will give me my money back. I received two calls from Bank Muscat the Sohar Branch around 5pm today. The person who called asked to know what the “55 Rial mess was all about”. I was not sure what he wanted to know exactly, he started telling about what his employee Narjis told him and that he was surprised by *the email* he got today. I explained to him what I went through from the time I paid the bill. He tried to imply that it was the fault of the first person who answered the phone when I called from the Bank Muscat City Centre branch. He apologised for what is happening and told me that it will hopefully be solved soon. I told him that the quality control department called me and said that I will get my money back in 3 days. He said ‘Inshallah’.
We hung up and then in less than 2 minutes he called back asking about the number which I put in the machine when I attempted to make the payment, I told him that it is the number that was on the receipt (he has a copy of it) and that this is the bill number.
At 7.30pm I got a message from Oman Mobile saying that I’ve paid RO 55 to my mobile phone bill…. DID THE STUPID PEOPLE AT BANK MUSCAT THINK THAT OMAN MOBILE WAS STILL WAITING FOR THE PAST 3 FREAKING MONTHS FOR MY 55 RIAL PHONE BILL?! I ASKED TO GET MY BLOODY MONEY BACK AND I ALREADY PAID THAT FREAKING BILL OBVIOUSLY AND NEVER WANTED TO HAVE IT PAID TO STUPID OMAN MOBILE AGAIN. THERE IS NO WAY IN HELL I CAN GET MY MONEY FROM OMAN MOBILE ONCE IT IS PAID TO THE FREAKING ACCOUNT.
About three hours passed since I got that message now, I was really mad. But now I’ve cooled down. Luckily, even though I am traveling in about two weeks, I have not yet cleared my Oman Mobile phone bill so I would have paid Oman Mobile anyway. Deep down inside I am not happy nor satisfied about this, but I know that I should be lucky I managed to get my money transferred to Oman Mobile.
